Refund policy
At Drama Baby, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 7 days of the delivery date.
To be eligible for a return:
- Items must be unworn, unwashed, and in their original condition.
- Items must be free of stains, odors, pet hair, or damage.
- Proof of purchase or your order number is required.
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Accessories, jewelry, hats, socks, and undergarments (for hygiene reasons)
Refunds
Once we receive and inspect your return, we'll notify you of the status of your refund.
If approved:
- Refunds will be issued to your original payment method.
- Please allow 5–10 business days for your bank or payment provider to process the refund.
Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we shipped the wrong item.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery at hyde.deaja@yahoo.com with your order number and clear photos of the issue. We'll work to resolve it as quickly as possible.
Exchanges
We currently offer exchanges based on product availability. If your desired size or item is unavailable, a refund or store credit may be offered.
Contact Us
For any return or refund questions, contact us at:
Email: hyde.deaja@yahoo.commm
Business Name: Drama Baby